For about a year I was a mildly happy user of CallWave. To be honest, their service didn't do a great job of converting my voicemails to text - and it usually messed up the transcription in ways that made me laugh. So I kept their beta service active on my phone, figuring it would get better.
After about a year, I never saw much improvement in the service. They did send me a nice email asking if I'd be interested in upgrading. It seemed that the only plan that would "cover" my needs was around $40/month - eek! I opted to continue using the free "beta" service, as I saw nothing that led me to believe the actual transcription quality was any better on their premium offering.
Then, about two months ago, they sent me a fairly nasty note saying I had 48 hours to upgrade before they discontinued their beta service. This didn't rub me the right way: I don't like having a gun held to my head, wasn't pleased with their offering or pricing, and felt that if they were going to put me (a free, leechy user) over a barrel once, they'd probably do it again. So I started shopping. [To be fair, a day later they ended up extending this period to 2 weeks, but I was already gone by then...]
I came across several, but Simulscribe (now PhoneTag) and SpinVox were the only two that stood out as viable options. I liked what both services offered and intended on trying them both.
However, after nearly two months with Simulscribe/PhoneTag - I have been very, very happy. The quality of the transcription is excellent, and the service consistently works well! I'm going to stick with them - and hopefully convince someone else to try SpinVox at some point in the future so I can compare.
Signup with Simulscribe using this link, and you and I will both get 30-days free. Yay!