"...62 percent of call center jobs are located in the U.S. and 6 percent in the United Kingdom. Canada and India each have 5 percent of the total market."
Does anyone really believe this? I can't count the number of nice folks I've talked to in Canada and India representing Microsoft and Dell - 4 this week actually. Personally, I don't mind them. I talk fast enough for the Indians, and I always bond with the Canadians when I heckle whatever Canadian hockey team they are fans of. Except for the Senators perhaps, I like them (which Uncle Moore should appreciate).
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